How to avoid CSV upload errors

Before exporting the CSV file you'd like to use for your Mail Merge campaign, there are a few important formatting strictures to check to ensure you have a seamless upload process:

  • Ensure there are only alphanumeric characters in the file name
  • Leave no blank rows, cells, or columns in the file
  • Ensure there are no duplicate emails
  • When exporting, place the cursor on the last email of the file and then export
  • The 'Email' column should be first in the file
  • Be sure there are no spaces before or after the email in the cell

If you still see you are still seeing error messages when attempting to upload, please contact us at with the corresponding file attached and we would be happy to assist. 

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